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Delivery and Shippingcosts

We will do our best to deliver the order as soon as possible. Orders made on working days before 17:00 will be shipped the same day. However, we do not always succeed in meeting this, for example because the products are out of stock. The product page shows the exact delivery time. Should we not meet the date of the delivery for any reason, we will of course inform you of this as soon as possible.

The listed prices are exclusive of shipping. The shipping costs are: 

The Netherlands and Belgium:

€ 6,95 for orders beneath € 50,-
Free shipment for orders above € 50,-

West Europe: 

€ 15,- shipping costs under € 150,- (including Track and Trace code)

Free shipping for orders above € 150, - (including Track and Trace code)

The delivery of products to countries in Western Europe is often transferred to the local carrier. You will be informed of the shipment at the e-mail address provided by you. The average delivery time for shipments to Western Europe is approximately 2 to 4 working days. We deliver to the following countries:

- The Netherlands
- Belgium
- Germany
- Luxembourg
- Austria
- Switzerland
- France
- Spain
- Italy
- Denmark
- Sweden
- Finland

Delivery is via the postman or parcel deliverer of PostNL or DHL. In general, delivery will take place the next working day between 9:00 AM and 6:00 PM. Unfortunately, we cannot guarantee the time of delivery.

Returns / Reflection time

It may happen that you want to return an order. Perhaps because you do not like the product or perhaps there is another reason why you would not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs depend on the country from which you want to return. Consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging.

We would like to point out that both the product and the packaging must be undamaged and in resalable condition. To exercise this right, please contact us at [email protected] We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order. If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this depreciation of the product to you. So treat the product with care and make sure that it is properly packaged for return.

Exchange product?

Would you like to exchange your product? That is no problem at all. You can contact [email protected] for this. However, you bear the costs for returning the product yourself. 

I have entered a wrong delivery address!

Accidentally passed on a wrong delivery address? Then contact us as soon as possible. We will then try to change the order for you.

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